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    Help Articles  |  My Enquiries



    How do I change my payment card?

    You can store up to a maximum of three payment cards to your account.

    To add, edit or delete a payment card:

    Click  under the 'Default Payment Card' heading on the Dashboard once logged in then;

    To ADD a payment card

    Click the  option and enter the sixteen digit card number along with the start date (if applicable) and expiry date as they appear on your card.  Click  when complete.

    To EDIT a payment card

    If the new payment card you have received contains the same sixteen digit card number and only the expiry date/security code information have changed, you can simply amend the expiry date of the card by clicking the icon under the 'Edit Card' column next to the relevant payment card and use the dropdown boxes to set the new expiry date information (month/year) before saving. 

    To DELETE an existing payment card

    A payment card must be stored to your account at all times.  If you have registered more than one card you can delete any unwanted cards by clicking the  icon under the 'Delete Card' column next to the payment card you no longer want stored.  This will permanently delete the payment card from our records.

    In case you're wondering, there's no need for you to provide your card security code now, as we only need it when you want to make a payment.  We accept Visa and Mastercard.

    Article Id: 124055

    Article Last Updated at: 06 Oct 15 14:03

    Category: Account Management


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