As Parkmobile are not directly involved with enforcement matters, unfortunately the issuing enforcement operator and/or authority will not allow us to intervene with any aspect of the dispute process, as it is their strict policy that you contact them direct.
If you had definitely paid with Parkmobile at the time of issue you should supply a copy of your parking history and Tax Receipt as evidence of purchase to the issuing enforcement operator and/or authority. Your entire parking history is available from the 'Receipts' page of your on-line account.
We are regrettably unable to assist with enquiries of this nature and would recommend you liaise direct with the respective enforcement operator and/or authority for the area in which you parked.
