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    Help Articles  |  My Enquiries



    How do I get a Tax Receipt?

    You are able to view and print Tax Receipts for all sessions purchase with Parkmobile as well as having them automatically emailed to you each time you park.

    To obtain a Tax Receipt:

    1) Login* to your Parkmobile account using the mobile number you called from on the day of parking and the last four digits of the payment card used or Password combination specific to that mobile account. 
     
    If you do not know your PIN or Password then this can be requested from the respective 'Forgotten your PIN?' or 'Forgotten your Password?' recovery tools found on the login page.
     
    2) Select 'Receipts' from the black navigation panel towards the top of the page.
     
    3) You will now see all parking sessions you have paid for in the current month, listed in date order.
     
    If you paid for parking prior to the current month, click on the calendar displayed beneath 'Between start date' to set a defined date and month (ensuring that you also click a date on the calendar before hitting 'search') to filter results between that time frame.
     
    4) Locate the transaction for which you require the Tax Receipt.  If it is the first time you have requested a receipt, you will be required to enter your address.  This information will appear on your Tax Receipt.
     
    5) To view and print the receipt, click on the  icon to the far right of the relevant session to preview the receipt and print as required.

    6) To have the receipt emailed to yourself, click on the  icon. 

    If you would like to automatically have your Tax Receipts emailed to you each time you park with Parkmobile, select 'Account' in the top right corner of the page followed by 'Settings'.  Under the heading 'Get receipts automatically delivered to your Inbox', select 'As soon as I've parked' from the 'How often would you like your receipts emailed to you?' option before saving.

    *If the Tax Receipt you require is not listed under this account then you would have called from a different mobile on that particular date.  Each time you call from another device, a new account is automatically created by under the mobile number used.  Please refer again to the relevant PIN or Password recovery tools on the login page should you not know the information for any secondary mobile account.

    Article Id: 124086

    Article Last Updated at: 06 Oct 15 12:27

    Category: GST Receipts


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