Skip to content Report a problem or complaint with a car park

Cookies help us deliver our services. By using our services, you agree to our use of cookies. Read our cookie policy

Parkmobile
  • Help
  • Contact
  • Login▼
    • Personal
    • Corporate
  • Park
  • Receipts
  • More▼
  • Parkmobile
    • Help
    • How it Works
    • News
    • Login / Register
  • Ways to Pay
    • Parkmobile Corporate
    • Mobile Apps
    • Telephone
    • Web
  • Tools
    • Parking Calculator
    • Parking Locator
Home > Parkmobile Help centre
Main Content
  • Free ParkMobile Apps halve the time it takes to pay
  • Parkmobile Help centre


    Help Articles  |  My Enquiries



    I have tried to register but it says my mobile number is already in use!

    The first time you use Parkmobile, we automatically register an account using your mobile number against all services (telephone, web and mobile apps) so that your details are stored and on offer to you the next time you come to park.  This means there is no requirement to register your details after you have already called or made a payment with us historically to access on-line services to recover a Tax Receipt or our mobile apps to make parking even easier!

    When registering via our automated telephone service or Android app you can login with the last four digits of your stored payment card.  If you first registered on-line or via our iPhone app then you would have set your own Password and must use this Password to login to your on-line account.

    If you do not remember your login details you can request to reset your PIN or Password using the respective or  links found on the 'Login' page.  You will be required to select a Security Question and provide a valid answer to be sent a reset link.

    We would recommend that you add noreply@parkmobile.com.au to your safe senders list to ensure that you receive all e-mails from us and check your Junk/Spam folder for delivery on the first occasion if the e-mail does not directly reach your Inbox.

    If you experience any problems then please don’t hesitate to contact us by e-mail: support@parkmobile.com.au

    Article Id: 184033

    Article Last Updated at: 06 Oct 15 14:14

    Category: General FAQs


    Not found what you were looking for?

    Why not try our Popular Questions?

    1.  

    Or search by keyword/phrase below.

    1.  

    Previous
    How do I register to Parkmobile?

    Next
    I've tried to change my mobile number but it says the number is already in use!

  • Ways to Pay
  • Call 02030460010
  • iPhone App
  • Android App
  • Park by Web
Twitter Facebook
  • Accessibility
  • Contact
  • Help
  • Mobile Site
  • Privacy
  • Cookies
  • Security
  • Careers
  • Sitemap
  • Terms & Conditions
  • Support
  • UK
  • UK

© 2019 Parkmobile. All rights reserved.